Connectivity, collaboration and innovation; how will it change us?

Collaboration used to be”hype”. Nowadays it’s social media and the iPad/ Kindle e-readers. The speed of innovation is increasing.  It’s getting harder and harder to divide these topics. In my eyes they are interconnected, and will become even more woven together. How will this change us?

We have moved from a closed in collaboration (software for use only within the organization, document sharing and workflow) towards a more open and including form of collaboration, where Twitter now seems to be in the forefront of the development. The best forms of collaborative activities are those who appear from nowhere, that aren’t planned, in short are anarchistic in their form. That doesn’t mean that they are purposeless, it means that the collaborative need develops from an individual (or small group) that has a motif for finding answers and solutions quickly. The most effective way to get there is to search for other people that might have the answer,a part of an answer or/ and a benefit from participating with you to solve a topic. Because of the relational interaction, collaboration starts to develop. The blending of collaboration and community (social media) happened in the process, because it’s the most effective way to get to the goal.

What we see is that this kind of mindsets can be used generic. It will enable far better ways of knowledge management, collaboration, innovation, product development, project management and so forth. Furthermore it will be put into effect within all kinds of businesses, from education, media business, commercials and nonprofit organizations, production of renewable energy, car production and so forth, all will very soon see the connective collaboration and community as one arena of relational co- existence, where things aren’t as pre- planned as we used to do things. New technology, new tools and the semantic web will be forces that drive this development, or is it the other way around? I don’t think it matters, but I do think that it is what’s happening around us is as we speak.

I’ve spoken of Charles Leadbeater before. I won’t stop doing so, because what he’s been speaking about (innovation and mass creativity) is one of the things we see happens around us in an increasing speed. So I’d advise you to have a look at his homepage HERE. Seen from a different perspective I would highly advise you to look at Kevin Kelly from Wired magazine, a very interesting speech he had in 2008 that can be found at Youtube HERE. Kevin Kelly explains what the web really is in a philosophical way, and where it’s heading (web 3.0). In my eyes both are speaking of something that is going on, not about some distant future, which might happen. We are afraid, afraid of the value that disappeared; now everything is “free” on the web, how to make revenue? Newspaper people are asking this several times a day. Publishers fight the development of “free” Educational institutions are, and corporations are afraid that their competitive advantage is gone if you share all knowledge. I think it’s wrong, I think it’s missing the point of what this leads to.  I do like the postulate Kevin make in the speech “the value is beyond “free” Kevin Kelly argues that the web is, and will even more become something – not “out there” but something that embody us, that we are inside of. What is of value change, and I believe that holding on to what used to be “of value” no longer is a good idea. The change is, as you might guess – tremendous for all of us.

I found the blog of Umar Haque (Director of the Havas Media Lab and founder of  Bubblegeneration) and the posting in Harward Business review  “Twitter’s Ten Rules For Radical Innovators”  and discover that it seems to be a guideline worth while reading for all of us. It just migt give us some hints of how to focus of finding value, and making a living by changing what, why and how we do business into the future.  I suggest you read it for yourself, but here are the bullet points:

  • Ideals beat strategies
  • Open beats closed
  • Connection beats transaction
  • Simplicity beats complexity
  • Neighborhoods beat networks
  • Circuits beat channels
  • Laziness beats business
  • Public beats private
  • Messy beats clean
  • Good beats evil
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Information Management Prediction for 2010-2011

Regarding Information Management, and to play the 2010-2011 prediction game, here are some on my point of view:

  • Information Governance

Enterprises are now more than ever, aware of the risks and stakes of having the best management of their information. It is not anymore a security aspect; it is clearly a legal and a knowledge aspect that lets innovation, agility and risk management to fully develop. Record management, E-discovery, traceability, content and data system, …, in fact everything that brings efficiency and effectiveness needs to be based on a global common information fundamental. But it brings a lot of complexity to be addressed because of a richly structured but moving organization. This is why information governance will be more and more up to date. With strong sponsors, it will give the opportunity to answer to so many local but unconsidered needs.

  • Information on Business processes

There is no doubt technology became very accurate to answer many powerful needs. Business Processes that are the backbone of the enterprise are starting to be considered from an Information point of view.  It is now possible to optimize processes, especially content processes. In fact the E-Government action plan is to help European member states to realize their commitments by 2010, commitments on helping the government to use tools and systems to provide better public services. Who said governments are not managing information, or more likely content … .

  • Tools and applications

Of course collaborative tools will continue to develop and bring new ways to work; enterprises will adopt more and more of those tools with limited but integrated functionality. Those collaborative projects will bring a lot of change in organizations, some directly anticipated; other will be building from a bottom-up approach.  Traditional ECM platforms will concentrate on developing Content Vertical applications because: even more enterprises are aware of valuable potential to optimize content processes with good ROI, and because Microsoft Sharepoint is now able to cover global horizontal content needs, for collaborative purpose.

  • IT Department:

IT Departments will accelerate transformation to a new business model based on services. Cloud aspects and Saas solutions will develop offers and give real opportunities for some IT departments to cover even more than just infrastructure but to transform into some kind of Enterprise Information and Organization department. In any case, ITSM will transform into an ITOM as Offer management, this will extend already methods and catalogs into a more end user valuable package of services. IT departments will start to include some marketing function to develop those offers.

  • Access to information:

Enterprise search will continue its transformation into a major part of Information System (other are Content and Data platform), bringing new opportunities and value to businesses and surely a strong link with Business Intelligence.

Portals will transform to become one real full single point of use and functional integration for both data and content using gadgets, widgets, and all user centric functionalities. Portals will be even more one of the most tactical parts of any transformation based on Information Management. Because they are one of the major components of change.

Convergence in Mobile world is still very up to date; today mobile helps end users to access many different kinds of information, integration with organization will be developing, bringing search capability, social networking, and access to part of core applications.

Content infrastructure will transform to have a centralized management and virtual central repository, but the “one will do all” will only be possible if “all” is on a very limited scope. It means, ECM platform could be composed by many different applications in many different places, offline functionality. This will bring major change in vendors specialization (Cf vertical and Horizontal).

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State of the eUnion Government 2.0 and Onwards

John Gøtze
Christian Bering Pedersen

“Government 2.0: Rethinking government and

democracy for the digital age

This is a time of great peril and great promise for government. Around the world, governments are reeling under the strains of the financial meltdown and global economic crisis. Plummeting tax revenues, bank bailouts and infrastructure investments made to keep national economies from the brink of collapse have drained government coffers, causing in turn a crisis in the funding of basic operations. And in many parts of the world democracy itself isstalled, with low voter turnouts and cynical public attitudes towards government.

The irresistible force for cutbacks is meeting the immovable object of public expectations about what government should be and do: they should be better, providing better services, healthcare, safety and stability for our troubled economies. So while cost control measures may be necessary, they are clearly insufficient. We can no longer tinker with government – we need to reinvent it…”

The book, edited by John Gøtze & Christian Bering Pedersen, is available for free download here: http://21gov.net/book/

To learn more about the project: http://21gov.net/

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L’innovation par l’information, vecteur de performance pour nos organisations

Les volumes d’information dans nos organisations deviennent de plus en plus critiques. Il est de plus en plus difficile de maitriser cette masse qui se retrouve un peu partout ;

  • au niveau des serveurs de fichiers,
  • dans les outils de gestion documentaire,
  • dans la messagerie,
  • les intra et/ou extranet,
  • au niveau des ordinateurs de bureau,
  • des PDA,
  • des téléphone portable,
  • des applications métiers, … .

Cette complexité et richesse apporte : Lire la suite de l’article »

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SOA, L’alignement sur le métier par la continuité sémantique

1. Introduction

Certains projets SOA (Service Oriented Architecture) n’ont pas réussi à répondre à toutes les attentes en termes de réutilisation et d’agilité. Nombre de ces projets se sont cantonnés à de l’intégration classique avec une touche de web service leur donnant l’étiquette SOA sans aborder une approche de service. Ce phénomène a sans doute été amplifié par la course au référencement pour conquérir un marché qui ne demandait que de d’être conquis.

Tout cet emballement autour de la SOA à complètement fait oublier aux acteurs du marché l’essentiel : l’agilité du SI (Système d’Information) et son alignement sur le métier. Bien que ce slogan fut mis en avant au plus haut niveau de prise décision, il a changé de sens selon la perception des différents acteurs et leurs positionnement dans l’organisation. Il faut noter également que la profusion d’articles et de papiers sur le sujet n’ont fait qu’ajouter de la confusion à la confusion. Au niveau des architectes techniques, le slogan à tout un autre sens. Il n’est donc pas étonnant que ceux-ci se rabattent sur leur pratiques classiques confortant plus ou moins la trajectoire divergente du SI.

La zone la plus sensible, souvent sous estimée et mal abordée par nombre de projets SOA, est la zone d’accostage entre le domaine métier et le domaine technologique. C’est à ce niveau que l’on constate une rupture claire entre la sémantique des fonctions métier et la sémantique des services applicatifs qui les exécutent. Cette discontinuité, se transforme en gouffre au fur et à mesure d’autant plus qu’elle est alimentée par la différence de culture du monde des architectes métier et du monde des architectes techniques.

La discontinuité sémantique est généralement sous estimée à tort, pourtant elle participe à la divergence du SI par rapport au métier. Comment un problème d’apparence aussi simple et anodin peut-il contribuer au désalignement du SI par rapport au métier ?

Pour tenter de répondre à la question nous montrerons dans une première partie comment la SOA participe à la continuité sémantique. Dans une seconde partie nous exposerons deux exemples de paradigmes d’échanges mettant en œuvre le même service, l’un introduisant la rupture sémantique et l’autre assurant sa continuité. Enfin, nous conclurons par des propositions de bonnes pratiques.

Lire la suite de l’article »

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Devoteam présente l’observatoire 2009 des services de gestion de l’information.

Devoteam Consulting présente la première enquête sur « la gestion de l’information et de ses services » en entreprise. Cette étude s’adresse aux Directions Métier et Informatique de l’Entreprise et distingue les réponses des « consommateurs de l’information » de celles des « fournisseurs d’information ou de services ».

L’enquête « La gestion de l’information et de ses services» a permis d’identifier :

•  Le niveau de maturité autour de la complexité de l’information,

•  Le positionnement en terme de relation de services,

•  L’organisation autour des processus,

•  La connaissance et la gouvernance de l’information,

•  Les challenges, priorités et budgets pour 2009.

Pour recevoir cette étude :  cliquez ici

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2009 Devoteam’s Information Management survey

Here are some of the results of the 2009 Devoteam survey (based on 208 responses (Devoteam answers excludes) : IT executive (7%) – Other Executive (20%) – Organization (<1000=42% – <5000=26% – >5000=32%)- All activity sectors are cover)

  • About our client’s processes

51% of processes descriptive exist (24% have details and seems adapted) – 70% doesn’t have any specifics tools–For only 21% there is a global Processes governance that cover the whole organization (32% there isn’t or they don’t know about it)

  • About our client’s information:

44% knows witch information concern regulation aspects – For 25% there is are some persons that handle and maintain information for the whole organization [we didn't talk of governance for this question] (46% there isn’t or they don’t know about it) – For 81% ‘ information Governance’ will bring better compliance – For 86% Information Governance is necessary for CEO (73% for CIO)

  • About our client’s information services ( ‘2009 Devoteam survey’):

The most used services about managing information are : Portals (71%), Document (digital or not) (66%), and synchronic tools like Phone, Visio conference (63%)

The most proposed services about managing information are : Portals (62%), Business specifics solutions (46%), Collaborative (43%)

  • About our client’s satisfaction evaluation on ‘Information management’ ( ‘2009 Devoteam survey’):

For users of ‘information services’, the most important aspect of the relation between users and suppliers are : SLA (47%), having someone responsible of the Service (41%), to pay for the service (38%)

For users of ‘information services’, the most important aspect of the relation between users and suppliers are : Responsibility Formalization between users and suppliers (41%), SLA (37%), having someone responsible of the Service (34%).

The biggest difference between what user estimate important and what supplier estimate is about the services catalog (14% for user, and 33% for supplier).

All the results and analysis will be public in one or 2 weeks. I will put a link in the Blog.

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This word is wonderful

This world is wonderful. Social networking tool (like yammer) gives us the ability to share whatever we think is useful for other. What a change with the old time where we all had to :

-ask to do it !
-do it in a special predefined way !
-do it in a special place !
-do it only for specifics purposes or people !
-or just not doing it because of too much difficulty.

Beeeeark !

Ok, and about moderation ? (you know this think that use to make us sales to client regiment of administrator to control is what have been said was ok. And help many projects to fail because of too much constraints’ and … costs)

Well aren’t we enough mature to moderate ourselves for 98% of what we will share? I convince “that we can”, because we care about our personal reputation as we care about our personal valorization.

I love Usage 2.0

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Maria Montessori – Humm Il y a t’il un lien avec l’informatique ?

Collaboratif 2.0 – KM 2.0 – Information 2.0 – WEB 2.0 – Entreprise 2.0 – Marketing 2.0 – Devoteam 2.0 – (et pourquoi pas Business 2.0, Clients 2.0, Collaborateur 2.0, Management 2 .0 …)

Lorsque l’on échange autour de ces sujets, la majorité tombe d’accord sur le fait que nous participons plus ou moins à une révolution d’usages et de comportements d’usage, autour de l’information, son utilisation, sa diffusion, son traitement, son partage, …

A coté de ces considérations, je trouve qu’il existe un fond qui nous rapproche beaucoup de nos origines et nous sort d’une époque assez académique où l’information et sa qualité était au centre des échanges pour aller vers une époque de libre service où nos capacités d’adaptation et d’absorption primeront sur d’autres aspects plus hiérarchique, plus structurés, plus .. Étouffantes.

Maria Montessori a étudié, au début du siècle les comportements d’apprentissage des enfants, et sa théorie est je trouve superbement applicable à ce qui se passe autour du fameux 2.0. En plus l’idée de redevenir enfant dans nos comportements d’apprentissage et d’échanges est je trouve fort sympathique n’êtes vous pas d’accord ? :-)

http://www.michaelolaf.net/1JCM.html
http://fr.wikipedia.org/wiki/Maria_Montessori
http://www.ibe.unesco.org/fileadmin/user_upload/archive/publications/ThinkersPdf/montessf.pdf

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Everybody run around 2.0, in fact what is it ?

We hear more and more about 2.0. And they is a lot of opinions about what it is about (tools, Web, technology, collaboration aspects,..). I am persuaded that it is every thing that gives us the opportunity to change the way we work and brings us closer from the way we are design to “work”.

Have you ever notice how baby learn, they just absorb what is around them, experiment, listen, look, just take all what they can in a playing way of learning. 2.0 : it is just the possibility to have less and less constraints to absorb information, transformed it and give it back to other, like an individual intellectual machine that connect itself to other and exchange more and more. Humm look like a neuronal network … In fact may be our 2.0 ’salvation’ is on a regression evolution … :-)

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